Shipping policy
SHIPPING POLICY.
When you purchase goods from our Site (www.happenstancebookshop.com hereafter known as the Site), the goods will be delivered through one of the following methods:
- Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam, or if using Gmail, check your Promotions tab.
- Print books are delivered by shipping. Print books are shipped by BookVault. Print time is usually 72 working hours. After books are printed, they are shipped.
Average shipping times:
To USA 5 to 7 working days
To UK 1 to 3 working days
To Europe 3 to 5 working days
To Australia up to 21 working days
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Check our return policy here. Contact email tjgreenauthor@tjgreenauthor.com
Deliveries to all EU countries.
EU customers can enjoy a hassle-free shopping experience with all taxes and duties paid at checkout.
1. VAT and duty Inclusive Pricing: For orders under 150€ (excluding shipping and taxes), all VAT and customs duties are included in the price at checkout. No additional charges on delivery.
2. Quick Customs Clearance: Orders under 150€ benefit from expedited customs processing, resulting in faster delivery times.
3. Separate Shipping Fees: Shipping fees are calculated separately and are not included in the 150€ limit. Please review shipping costs at checkout.
4. Customs Support: If local customs charge any fees upon delivery, please contact our customer support at tjgreenauthor@tjgreenauthor.com for assistance.
This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We make sure to follow all EU regulations and guidelines regarding taxes and duties, and we strive to make the checkout process as easy and transparent as possible.
Thank you for shopping with us!